Support

Since opening its virtual doors in 2002, Sun Palace Casino has been a go-to hub for online gaming excitement. With a massive lineup of slots, table games, and video poker, there’s something for every player looking to score big or just enjoy some high-octane entertainment. Licensed in Panama, we prioritize your safety with cutting-edge security protocols, so you can focus on the action without a worry. What sets us apart? Our round-the-clock customer support—always ready to jump in and assist, building a foundation of trust and reliability for every player who joins our community.

Uncompromising Security and Fairness

Your peace of mind is non-negotiable at Sun Palace Casino. We deploy 128-bit SSL encryption to shield your personal details and transactions from any threats, ensuring every bet you place is secure. On top of that, fairness is at the core of our games. Powered by certified Random Number Generators (RNGs) and regularly audited by Technical Systems Testing (TST), every spin, deal, and roll delivers unbiased results. Play with confidence knowing the odds are always square.

Support at Your Fingertips: We’ve Got Your Back

No matter the time or issue, Sun Palace Casino is here to keep your gaming smooth and stress-free. Our support channels are designed for speed and convenience, so you’re never left hanging.

Live Chat Support

Got a question that can’t wait? Our Live Chat is available 24/7 for instant solutions. Just click the “Live Chat” button on our website, enter your name, account number or email, and your query. Within moments, you’ll be connected to a friendly agent ready to tackle any concern—big or small.

Email Support

For less urgent matters or detailed inquiries, drop us a line at support@sunpalacecasino.eu. Need an alternative? Reach out to supportspc@contactmainstreet.com. Our team is committed to responding promptly, ensuring you’re back to the games in no time.

Phone Support

Prefer a direct conversation? We’ve got dedicated lines for players in the USA at 1-877-691-5124 and Canada at 1-888-387-6717. Speak to a real person and get your issues resolved with a personal touch.

At Sun Palace Casino, exceptional customer service isn’t just a promise—it’s our mission. We’re here to make sure every moment you spend with us is packed with excitement and free from hassle.